Choosing the right words at work will bring you places. When we are mindful of these things, we make ourselves sound more professional and credible, and enables us to convey confidence and clarity.
Here are the top 5 phrases that should be banned from the workplace:
“It’s not fair.”
Injustices happen everyday. Approach the situation in a professional manner – consider the reasons and just keep doing your best. Learn to celebrate other people’s success.
If you want to sound confident at work, try at least avoiding saying this phrase.
“You’re welcome is the appropriate response when someone thanks you. In business and social circumstances, on the off chance that you need to be seen well mannered, react to thank you’s with, “You’re welcome.”
“We’ve always done it that way.”
There is always room for improvement. As Collin Powell says, “If it ain’t broke, don’t fix it” is the slogan of the complacent, the arrogant or the scared. It’s an excuse for inaction, a call to non-arms.”
“I’m too busy.”
Say a valid reason when turning down a request. This is simply rude. If something can’t be done at the moment, negotiate to accommodate a request at a later time.